Shipping Policy

1.Order Processing Time

After your payment is successfully completed, we will check, pack and process your order within 1–3 working days. Orders placed on weekends and holidays will be processed on the next working day. All personal care products will be carefully packaged with sealed and shockproof materials before shipment to prevent leakage, damage and pollution during transportation.

2.Delivery Time

Standard international delivery takes 7–15 working days, and expedited delivery takes 3–7 working days. The specific delivery time will be affected by local logistics efficiency, customs clearance and regional factors. Remote areas will take a little longer. Please note that delivery time does not include weekends and public holidays.

3.Delivery Scope

We support delivery to most countries and regions around the world. If your region has logistics restrictions or delivery embargo, we will promptly inform you and help you adjust your order to avoid delivery failure.

4.Shipping Cost

The shipping fee is calculated according to your order’s product weight, quantity and delivery address. We often launch free shipping activities, and orders that meet the preferential standard can enjoy free standard shipping. The latest preferential rules are subject to our store’s official announcements.

5.Logistics Tracking

Once your order is shipped, we will send a logistics tracking number and detailed shipping information to your registered email. You can check the real-time transportation and delivery status of your order at any time.

6.Logistics Abnormalities

Due to bad weather, customs inspection, holiday logistics peaks and other uncontrollable factors, orders may be delayed. We will keep track of logistics dynamics and assist you in solving abnormal problems. We will not be responsible for losses caused by irresistible objective factors.